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  • Customer Support
  • Products
    • Products
      • Preliminary Aircraft & Systems Design
      • Product Configuration
      • Aircraft Analysis & Evaluation
      • Flight Operations
      • Extended Reality
  • Updates
    • Updates
      • Blog & News
      • Event Calendar
      • PACEdays
  • Who We Are
    • Who We Are
      • Who We Are
      • Passion for Innovation
      • Customer Stories
      • Committed Partners
      • TXT Group
  • Get In Touch

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Customer Support

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Resources for Pacelab users

We like to engage in active, open dialog with our customers!

Whether you have questions regarding your Pacelab product, need to solve a software problem or would simply like to share your ideas and concerns with us, here are some quick ways of getting in touch.

CUSTOMER SUPPORT

Contact us

Monday - Friday
09:00am – 06:00pm CET
(excluding German bank holidays)

T: +49 30 29362-222
E: pace-support@txtgroup.com
Customer support portal

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Customer support portal

PACE customer support portal provides information and resources to registered customers and users of PACE software:

  • Searching the knowledge base
  • Posting new support requests
  • Viewing the status of your ongoing support requests
 
Visit portal
USER COMMUNITY

PACEdays

Every year, Pacelab users from more than 50 companies and more than 15 countries come together in Berlin for our user group meeting and conference PACEdays.

Join them for two days packed with information, networking and, yes, fun – attendance is free for all users of Pacelab software!

Read more
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New features

Get a sneak preview of new and planned product features

 
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User experience

See how other Pacelab users deal with similar challenges

 
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Product roadmap

Have your say on product direction and priorities

 
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Meet the experts

Get techy with our software developers and engineers

 
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Networking

Connect with fellow aerospace professionals & key staff

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PACE Aerospace & IT

Am Bahnhof Westend 13, 14059, Berlin Germany

Phone

+49 30 29362-0

Fax

+49 30 29362-111

Contact Us

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Founded in 1995, PACE has built a reputation for developing trailblazing software products, which took us from university spin-off to international market player and partner of choice for leading aerospace and aviation companies.

 

As part of TXT e-solutions, the company focuses on high-quality niches such as preliminary design and evaluation, product configuration, flight operations and extended reality.

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